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Instructional Design / Data Analysis / Content Marketing / Essentials of Project Management / Health Services / Digital Marketing / Front End Web Design

Instructional Design

Keith Harten


Keith Harten is the Instructional Designer at Extra Space Storage where he specializes in custom training solutions for the company’s national workforce. Prior to his career with Extra Space, Keith was an instructional design consultant with Allen Communication in Salt Lake City. There, he created instructor-led and web-based courses for clients including AIG, Deutsche Bank, EBay, Dominos and the American Heart Association. Keith’s background includes two years of university-level teaching as well as writing for the Sundance Film Festival.

Keith is attracted to the discipline of instructional design because it marries the science of human psychology with the art of human development. Keith received his master’s and bachelor’s degrees in English from Brigham Young University.

Ben Miller

Benjamin Miller is an award-winning educational content creator and learning experience designer with expertise in corporate training and customer-facing education. He has designed innovative learning solutions in a variety of formats for clients across numerous industries. In his current role as Curriculum Development Manager at Investools from TD Ameritrade, Benjamin manages a team that creates educational content to help everyday people learn to invest. Benjamin is passionate about integrating instructional design and other design disciplines to create exceptional learning experiences.

Megan Gutierrez

Megan Gutierrez specializes in implementing innovative and award-winning solutions that systematically enable learners and organizations to accomplish their goals. Megan’s vast experience encompasses working with small non-profits to Fortune 500 companies, targeting a wide variety of topics including sales, customer service, on-boarding, manufacturing, compliance, management, software, and soft skills.

Currently, Megan is the Sr. Instructional Designer at a notational mortgage company. She holds a Master of Education degree in Instructional Design and serves on the local Association for Talent Development (ATD) board. In addition to being passionate about learning and education, Megan is writer and an avid theater patron. As a former theater columnist, she saw easily over 100 shows a year.

Eric Stokes

Eric has lead teams of instructional designers, programmers, graphic and motion artists, and writers to create effective and engaging training for Fortune 500 clients. Not only focused on effective designs but also performing project management duties to ensure projects are completed on time and within budget. Eric often consults with clients and project teams to solve business challenges through creative design solutions. Eric has worked at Southwest Research Institute, Allen Communications, and the LDS Church. 


Josiah Brower

Josiah Brower has worked as a professional Software Engineer for the last six years. His first five years were spent working as a Sr. Developer and Technical Lead at Allen Communications, where he helped develop technical strategies and create development tools to build revolutionary corporate training. More recently he has been working at Progressive Leasing, helping build software that has, and will continue to change the financial industry. He has also done consulting work for companies such as Domo and Nickel & Suede to help streamline their processes, and develop applications to better their business. When he isn't developing software he enjoys spending time with his wife and three children, serving as a scout leader and trying to become a better person.


Data Analysis

Eric Martinson

Eric has been an economic and statistical consultant in various roles since 2010. In these roles, he has provided principal decision-makers in both private and public sectors strategic, actionable intelligence motivated by insights gained from advanced data analysis. Eric has consulted within the fields of market research, labor market economics, human resources management, and, currently, within the regulatory field of distributed energy (public utilities).

Eric graduated summa cum laude in 2010 from Westminster College with a Bachelor’s Degree in Economics and an English Literature Minor, and is currently finishing his Master’s in Statistics (Econometrics) at the University of Utah. When not professing the virtues of data-driven research and consultation, Eric can be found indulging in the Arts, tennis, and in the curious and revelatory goings-on of his two young kiddos.

 Robbie Stone

Robbie Stone

Robbie has over 10 years experience in the credit card industry and 6 years in Risk Management and Data Science.  His currently areas of expertise are building strategies and statistical models for account acquisitions and collections.  Robbie currently works as the Director of Credit and Analytics at FuturePay (a small consumer finance company), previously he held roles at Discover Financial Services, Zions Bancorporation and Comenitiy Capital Bank (Alliance Data Systems).  He currently has a Bachelors degree in Economics and a Masters degree in Statistics from the University of Utah and lives in Salt Lake City, Utah.


 Essentials of Project Management

Palmer Hawkins


Palmer is with the director of supply chain at Weir Minerals in Salt Lake City. He has used the principles emphasized in the Operations Analyst Certificate program to save his former employers over $5 million in 2016. Palmer also spent three years as CEO/Consultant for a technology start-up, PicoCluster. His analytical problem solving skills brought new investors to fund additional product development for the venture. He has also held positions as financial analyst and vice president of marketing.

Palmer loves learning, experimenting, honing his abilities, and sharing knowledge with other entrepreneurs. He earned a Bachelor’s Degree in Mechanical Engineering from Utah State University with an emphasis in aerospace and mathematics. Palmer received a Master’s Degree in Mechanical Engineering where he studied robotics and controls and he earned an MBA focusing on entrepreneurship and finance, both from the University of Utah.




Content Marketing

Jenn Blum


Jenn is the managing director of Minduct, a strategy, media and marketing company. Her professional experience includes twenty years of marketing strategy and implementation, business development, branding, website design and development, print and digital media, content and social media marketing, events and research. She is currently working on the development of open-source tools to help organizations manage their marketing activities and workflow.

She is also a co-producer of the Salt Lake City Mini Maker Faire, a community festival that is part of an international network of Maker Faires showcasing technology, science, art, invention, craft and other maker activities. In her leisure time, she likes to snowboard and travel, having visited 49 of 50 states (North Dakota, she’s coming for you!). Jenn received her bachelor’s degree from the University of North Carolina at Chapel Hill with majors in both art and French.

 Ellen Donovan

Ellen Donovan

Ellen is a Senior Web Developer at the University of Utah Hospitals and Clinics and has also been an Associate Instructor with Continuing Education for the past six years. She is a recognized leader in the fields of technical education and web, digital, and vector application training as well as a courseware developer for educational programs and corporate training. Ellen has also owned and operated her own company, Getting Smart, Inc. for 15 years. She specializes in graphic design, web interface development, usability design, digital publishing and social media using the latest in software from Adobe and Microsoft.

Ellen received her B.A. in business from Pepperdine University. She is an Adobe Certified Expert/Instructor and holds various technical certifications.


Health Services

Kathryn Adair

Kathryn Adair is the Manager, MHA Career Development & Employer Relations and specializes in health administration at the David Eccles School of Business at the University of Utah. She assists graduate students in the MHA program find internships, fellowships, and full-time career opportunities. Kathryn has over 25 years of experience at the executive and leadership level, in the health administration and managed health care fields. She was the Regional President of a large physician practice management company in Utah and the VP of Operations for a large HMO in California. Kathryn has served on multiple public and private boards and has consulted extensively in the areas of small business planning, organizational development, team building and change management. She has taught graduate level business, health administration and human resources courses, as well as developed coursework and curriculum for graduate-level health administration programs. Kathryn holds a Master of Business Administration and a Master of Human Resources Economics from the University of Utah, as well as a Graduate Certificate in Financial Planning from Boston University. She is also a certified fitness instructor. Kathryn is committed to helping others advance professionally, fiscally and physically.

 Ellen Donovan

Tiffany Vickers

Tiffany Vickers is the Associate Director of Student Services for the Master of Healthcare Administration program at the University of Utah. She assists with the management of day to day administrative functions, as well as working directly with students and program faculty. Tiffany started her career in healthcare in 1996 as the administrator for a medium sized, multi-specialty medical clinic where she spent 9 years directing administrative operations.

In 2007, she began working in education with high school students at Horizonte and several applied technology colleges in the Salt Lake valley. Since then, she has worked with other technical colleges in the Salt Lake area in positions that ranged from faculty member to Education Manager. She has years of experience with professional advisory committees, internship placement, curriculum development, academic advising, and the accreditation process.

Tiffany is currently a doctoral student in the Health Promotion and Education Department at the University of Utah. Her research focuses on utilization of social support services for at-home caregivers of children diagnosed with 22q11.2 Deletion Syndrome.

Stephanie Gomez

Stephanie Gomez

Stephanie L. Gomez (Ph.D., University of Utah) is currently an Instructor of Communication at Weber State University. She has 9 years of teaching experience in a variety of communication courses, including Public Speaking and Intercultural Communication. She also worked with the CLEAR program at the University of Utah, where she partnered with engineering faculty to teach oral and written communication skills to engineering undergraduates.

Scott Bishoff

Scott Bishoff is a process engineer for TD Williamson in Salt Lake City, where he uses his data wrangling skills to improve business and engineering processes. He has become the go-to-guy for all things Excel and enjoys taking the tasks that nobody likes to do and automating them with the push of a button. His mission is to help businesses leverage the data they already have, using simple tools that anyone can learn, to make better decisions.

He is a certified Lean Six Sigma Green Belt, with a B.S degree from Southern Utah University in Integrated Engineering. He also has an M.S. in Mechanical Engineering with an emphasis in Fluid Mechanics and Thermodynamics, and an M.B.A in Supply Chain and Operations Management - both from the University of Utah.

When not at work or learning about business, he enjoys spending time with his wife and three young kids.


Ellie Pritchard

Ellie graduated nursing school with her Bachelors of Science in Nursing from Westminster College in 2011. She completed her Capstone in the Newborn Intensive Care Unit at the University of Utah Hospital and went on to work there full time as a Registered Nurse (RN) upon graduation. She also worked in an outpatient pediatric clinic as an RN for a year before being accepted to the University of Utah David Eccles School of Business (DESB) to earn a Masters in Business Administration (MBA) and a Masters in Healthcare Administration (MHA).

She graduated from the Eccles School of Business with her MBA and MHA in May 2016. She completed her Administrative Internship at Huntsman Cancer Institute (HCI) during her program where she worked on MyChart enrollment and Patient Reported Outcome (PRO) implementation. She was hired full-time at HCI as a Project Administrator upon graduation and continued to work on MyChart enrollment, PRO implementation, and a variety of other process improvement projects within the ambulatory clinics at HCI. Currently, she is managing a new program at HCI for mobile cancer screening, which will bring screenings for breast, cervical, skin, and oral cancer into the community via a mobile clinic.

Ellie brings a background of clinical experience in both inpatient and outpatient settings in healthcare, as well as a solid base of knowledge around process improvement initiatives in an ambulatory setting. She is dedicated to the challenge of providing healthcare to members of the community, as consumption of healthcare is variable across all backgrounds and cultures.



Digital Marketing

Laura Smous

Laura is VP Marketing & Client Success Executive at AtlasRTX, an A.I. chatbot solution that works alongside your human teams to create exceptional customer experiences, 24/7, in 100+ languages, in the ways people prefer—text, messaging and web chat. Laura blends extensive Software-as-a-Service (SaaS) and agency experience, along with a love for marketing and passion for data, to help clients unlock the potential of emerging technologies to develop memorable customer experiences that drive revenue and retention. She is a versatile marketing leader and accomplished writer, with nearly twenty years of experience.





Front End Web Design

Nathaniel Lord


Nathaniel Lord been involved in technology his entire life and loves to share what he’s learned with others. Whether it’s a user group meeting, a conference, a class at the U, or one on one attention his philosophy is that there is always something to be learned by everyone involved. 

For the past decade Nathaniel worked as a software engineer in eCommerce, Marketing, Regulatory Compliance, Education Training, Customer Experience, and HR Management industries. He has also spent a couple of years as a UX designer learning about design, and design tools and how to integrate them into software engineering workflows. Realizing the disparity between B2B and B2C software experiences he has been able to utilize his UX training and Software engineering background to help close the gap and provide users of corporate software with beautiful user experiences.

For several years he was the manager of the Salt Lake ColdFusion user group. He has also given presentations for several companies on a wide range of topics. Nathaniel loves to teach and has been an instructor for the University of Utah’s professional education department since 2017. Nathaniel is published on using technology to increase user engagement and has presented internationally on the topic. 

He earned his Bachelor’s of Science from the University of Utah in Entrepreneurship and has been a part of helping several startups. He is currently pursuing an MBA through Indiana University. In addition, he also has certifications from Adobe for Dreamweaver and ColdFusion.

Originally from the east coast, Nathaniel misses the greenery of the east and the humidity but has come to appreciate the beauty of the mountains. He lives in Cottonwood Heights with his two children and their butterflies, ladybugs, tadpoles, and whatever else the kids decide are their pets for the day.






Last Updated: 6/19/18